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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of RAMACHANDRAN NAIR

RAMACHANDRAN NAIR

December 2, 2024

5  out of  5
rating by RAMACHANDRAN NAIR
"I had the best experience dealing with Aileen sand Murphy to get my insurance for car and home. They were friendly, prompt, efficient and very responsive and available . Thanks for all the help. It was a pleasure dealing with you."
We responded:
"Thank you for recognizing our efforts, we are very grateful to have clients like you. "
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Graham Schave

November 29, 2024

5  out of  5
rating by Graham Schave
"Friendly, knowledgeable and efficient service. Glad we can trust this team with our insurance needs."
We responded:
"Thank you Graham, we are very happy you placed your trust in us for your insurance needs. Welcome to our office! We look forward to helping you in the future. "
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Omer Tene

November 27, 2024

5  out of  5
rating by Omer Tene
"Greatly enjoyed working with Keegan Murphy. He is professional, efficient and generous with his time and expertise. I told my son how Keegan showed up to help when I asked for a quote and he said, "Like Jake from State Farm". Exactly. Keegan is Jake from State Farm. :)"
We responded:
"Thank you for the great feedback about Keegan, Omer. We’re glad you got the professional service you deserve from someone you can trust! "
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Kevin Kevin

November 25, 2024

5  out of  5
rating by Kevin Kevin
"Keegan Murphy was a pleasure to deal with. He is very knowledgeable and professional at his job. He really goes the extra mile for his clients and takes a personal interest in each one of them and their specific needs. I highly recommend Keegan, great guy!"
We responded:
"Thank you Kevin! Thank you for taking time out of your busy schedule to leave this great feedback about Keegan. We are so grateful to have Keegan on our team and we’re glad you joined our State Farm family. "
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Traci Clever

November 22, 2024

5  out of  5
rating by Traci Clever
"As a new customer of Aileen Dugan State Farm, I couldn't be more impressed with the exceptional service I received from Keegan Murphy, Account Representative. From the moment I called, I felt welcomed and valued. Keegan’s warm personality immediately put me at ease, and he took the time to truly listen to my needs and concerns. What stood out most was Keegan’s expert knowledge of insurance options. He patiently explained the different policies available and helped me understand which ones made the most sense for my situation. His ability to provide clear, tailored solutions showed his dedication to ensuring I felt confident in my choices. Keegan’s responsiveness was also incredible. Whether I had questions or needed assistance, he was always quick to follow up with thoughtful, thorough answers. It’s clear he genuinely cares about his clients and goes the extra mile to provide outstanding service. Beyond the exceptional experience with Keegan, I have to mention the overall atmosphere of the Aileen Dugan State Farm office. It’s more than just an insurance provider—it feels like a welcoming, community-oriented space where customers are treated like family. I highly recommend Aileen Dugan State Farm to anyone seeking a trustworthy and customer-focused insurance agency. If you have the chance to work with Keegan Murphy, you’re in excellent hands!"
We responded:
"Thank you so much for such a thoughtful and detailed review of your experience with Keegan and our office! We work hard to treat every customer like a friend and to customize their insurance to fit their needs. It sounds like your experience with Keegan exemplified everything we want for our customers. Thanks again for choosing Aileen Dugan State Farm! Aileen Dugan State Farm! It's fantastic to hear that Keegan Murphy made such a positive impact on your journey with us. His dedication to understanding your needs and providing clear, tailored solutions truly exemplifies our commitment to exceptional service. We're delighted that you felt welcomed and valued from the moment you called. Keegan’s responsiveness and genuine care are qualities we deeply value, and it's great to know they made a difference for you. Your kind words about our office atmosphere mean a lot to us as we strive to create a community-oriented space where everyone feels like family. Your recommendation is greatly appreciated! We're here to continue providing the trustworthy and customer-focused service you’ve come to expect. Thank you for choosing Aileen Dugan State Farm!"
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Cory Sinotte

November 21, 2024

5  out of  5
rating by Cory Sinotte
"Wonderful experience. I wish I switched insurance carriers earlier! Keegan was professional and helpful and made the process so smooth and easy! Thanks again Keegan!"
We responded:
"Thank you for sharing your wonderful experience, Cory! It's fantastic to hear that Keegan made the process smooth and easy for you. We're delighted you made the switch and appreciate your kind words!"
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L Dugan

November 21, 2024

5  out of  5
rating by L Dugan
"Everyone goes above and beyond to help with our insurance needs. We feel so well taken care of!"
We responded:
"Thank you for being part of our State Farm family we appreciate you! "
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Michael Blackman

November 13, 2024

5  out of  5
rating by Michael Blackman
"Cleo was a pleasure to work with. She sent me a quote in a timely manner and answered all my insurance policy questions. I am happy to have her as my agent. She is better than an 800 number"
We responded:
"Thank you so much for sharing your experience, Michael! It's fantastic to hear that Cleo provided you with timely quotes and answered all your questions. We're delighted to have you with us and appreciate your kind words!"
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PJ Betti

October 19, 2024

5  out of  5
rating by PJ Betti
"This agency makes everything easier. They are efficient knowledgeable and always available to answer questions, facilitate transactions and offer help. The absolute best!"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you find our team efficient and knowledgeable. We're always here to help and make things easier for you. Your feedback means a lot to us!"
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Kris DiMambro

October 16, 2024

5  out of  5
rating by Kris DiMambro
"I highly recommend Cleo Villaflores at State Farm Insurance for those looking for a highly experienced and knowledgeable insurance agent. I appreciate her professional and warm demeanor as she patiently answers all my questions and explains in detail the considerations I should weigh in selecting the best insurance options for my needs. Thank you, Cleo, for being such such a smart and helpful agent."
We responded:
"Thank you so much for your kind words and recommendation, Kris! It's wonderful to hear that Cleo's expertise and warm demeanor made a positive impact on your experience. We're delighted that she could provide the detailed explanations you needed to make informed decisions about your insurance options."
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Katie G

October 2, 2024

5  out of  5
rating by Katie G
"Cleo and the team at Aileen Dugan State Farm are rock stars! Within days of requesting a quote, I had a new policy for half the price I was paying plus additional coverage. I knew my rates were going up and the customer service was lackluster with my old provider, but I did not know how much better it could be. What took me so long?! Ten out of ten!"
We responded:
"Katie, thank you so much for your fantastic review! We're delighted to hear that Cleo and the team could provide you with a policy that not only saves you money but also offers better coverage. It's great to know that we could exceed your expectations and improve your experience."
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loretta ward

September 24, 2024

5  out of  5
rating by loretta ward
"Cleo has been amazingly helpful & patient helping me with all my insurance needs. I highly recommend State Farm & Cleo."
We responded:
"Thank you so much for your kind words, Loretta! It's wonderful to hear that Cleo has been able to assist you with your insurance needs. Your recommendation means a lot to us!"
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C

September 15, 2024

5  out of  5
rating by C
"We've been with State Farm for many years but switched agencies when my husband and I moved to NH. Aileen Dugan's customer service has been the friendliest and most accessible so far. Sarah has been great with quotes, timely responses and taking care of our auto, home & business insurance needs and their prices can't be beat."
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that our customer service has been the friendliest and most accessible for you. Sarah is indeed fantastic at providing timely responses and taking care of all your insurance needs. We're delighted that you're happy with our prices too!"
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Yvonne Legge

September 13, 2024

5  out of  5
rating by Yvonne Legge
"Both Aileen and Cleo are Very knowledgeable agents who have become friends, always willing to help, answer a question or provide a binder quickly. I couldn’t imagine doing business anywhere else, in addition they provide support to local organizations and non profits."
We responded:
"Thank you so much, Yvonne! It's wonderful to hear that you appreciate the knowledge and support provided by both Aileen and Cleo. We're delighted to be able to assist you quickly and efficiently. Your kind words about our involvement with local organizations mean a lot to us. We look forward to continuing to serve you!"
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Kelly Sinclair

September 13, 2024

5  out of  5
rating by Kelly Sinclair
"Working with Aileen on a new home and auto quote has been amazing. She was able to increase our coverage while lowering our costs significantly and I could not be happier! She listened to all my concerns, addressed any issues and explained all the details of the coverage, making me feel very comfortable switching from our previous agent of 12 years. I highly recommend Aileen and State Farm!!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that I could help increase your coverage while lowering your costs. I'm glad I could address all your concerns and make you feel comfortable with the switch. Your recommendation means a lot!"
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Susan Saucier

September 11, 2024

5  out of  5
rating by Susan Saucier
"In this crazy upended industry we are in when you have an Agent that goes above and beyond you can ask for nothing more. Thank you Aileen for your professionalism and persistence on behalf of one of your clients."
We responded:
"Thank you so much, Susan! Navigating this industry can indeed be challenging, and it's wonderful to hear that my efforts made a positive impact for you. Your kind words and recognition mean a lot. "
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Steven Reid

September 8, 2024

5  out of  5
rating by Steven Reid
"I recently met with Cleo Villaflores to get quotes on multiple policies. She was very knowledgeable and helpful in walking me through comparable State Farm policies. As a result of her professionalism and better pricing, I made the decision to switch all of my policies to State Farm after being with my previous insurer for over twenty years."
We responded:
"Thank you, Steven! It's fantastic to hear that Cleo's knowledge and assistance made your transition to State Farm smooth and beneficial. We're delighted you chose us after two decades with another insurer. Welcome to the State Farm family! "
Profile photo of Daniel Ayers

Daniel Ayers

July 1, 2024

5  out of  5
rating by Daniel Ayers
"Pattie was awesome, she gave me a couple of different options, got right,every time I called, she did a awesome job, she should get a raise, thank you Dan"
We responded:
"Daniel, Thank you so much for putting your trust in our agency. It is our pleasure to assist you with your Insurance needs."
Profile photo of Ben Wheeler

Ben Wheeler

June 28, 2024

5  out of  5
rating by Ben Wheeler
"Cleo is the best! She is so good at her job and makes the insurance process so smooth. Nobody really likes calling their insurance agent because it normally means something bad has happened. With Cleo, I know things are in the right hands."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Luke Spicer

June 28, 2024

5  out of  5
rating by Luke Spicer
"Keegan made my renters policy super easy. Would recommend him to anyone. He’ll even make you laugh on the phone!"
We responded:
"Thank you for the kind words, Luke! We're thrilled to hear that Keegan provided you with excellent service and even brought some laughter to your day. We appreciate your recommendation!"
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Don Dougherty

June 26, 2024

5  out of  5
rating by Don Dougherty
"All the agents here are friendly and helpful and their insurance rates are great."
We responded:
"Thank you for the kind words, Don! We strive to provide excellent service and competitive rates for our customers. We appreciate your feedback!"
Profile photo of Kate Tapley

Kate Tapley

June 21, 2024

5  out of  5
rating by Kate Tapley
"I worked with Sarah at this agency on auto insurance and every part of it was easy. She saved me money after I had been with a different provider for years (same coverage.) She made me aware of additional policies (that I don’t need yet, but will add later.) Sarah was pleasant, professional, and knowledgeable. Highly recommended this agency!"
We responded:
"Thank you for sharing your positive experience with Sarah at our agency! We're thrilled to hear that she was able to save you money and provide valuable information on additional policies. We appreciate your recommendation and look forward to assisting you in the future when you're ready to add those policies."
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Justin Drew

June 19, 2024

5  out of  5
rating by Justin Drew
"Not only my insurance agent with generations of experience but a true & compassionate friend w/ an awesome husband."
We responded:
"Thank you Justin I appreciate your kind and generous spirit. Thinking of you and especially mom and sister often. "
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Bruce McEldowney

June 17, 2024

5  out of  5
rating by Bruce McEldowney
"Sarah at the Portsmouth office was great as I walked in and she immediately helped move my car and rental insurance from MA to NH."
We responded:
"Thank you Bruce for the kind words. We hope you have a great holiday. We look forward to helping our customers in 2024."
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r nh

June 1, 2024

5  out of  5
rating by r nh
"Cleo made switching my home, auto and umbrella insurance to State Farm quick and easy. She emailed me detailed quotes and perfectly explained the answers to my questions. State Farm's low rates saved me approximately $1000 a year. Thanks for your wonderful help Cleo!"
We responded:
"Thank you for sharing your positive experience with Cleo! We're thrilled to hear that she was able to assist you with switching your insurance and saving you money. We appreciate your kind words and your trust in our agency"