State Farm® Insurance Agent Aileen Dugan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
PJ Betti
October 19, 2024
5
out of
5
rating by PJ Betti
"This agency makes everything easier. They are efficient knowledgeable and always available to answer questions, facilitate transactions and offer help. The absolute best!"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you find our team efficient and knowledgeable. We're always here to help and make things easier for you. Your feedback means a lot to us!"
Kris DiMambro
October 16, 2024
5
out of
5
rating by Kris DiMambro
"I highly recommend Cleo Villaflores at State Farm Insurance for those looking for a highly experienced and knowledgeable insurance agent. I appreciate her professional and warm demeanor as she patiently answers all my questions and explains in detail the considerations I should weigh in selecting the best insurance options for my needs. Thank you, Cleo, for being such such a smart and helpful agent."
We responded:
"Thank you so much for your kind words and recommendation, Kris! It's wonderful to hear that Cleo's expertise and warm demeanor made a positive impact on your experience. We're delighted that she could provide the detailed explanations you needed to make informed decisions about your insurance options."
Katie G
October 2, 2024
5
out of
5
rating by Katie G
"Cleo and the team at Aileen Dugan State Farm are rock stars! Within days of requesting a quote, I had a new policy for half the price I was paying plus additional coverage. I knew my rates were going up and the customer service was lackluster with my old provider, but I did not know how much better it could be. What took me so long?! Ten out of ten!"
We responded:
"Katie, thank you so much for your fantastic review! We're delighted to hear that Cleo and the team could provide you with a policy that not only saves you money but also offers better coverage. It's great to know that we could exceed your expectations and improve your experience."
loretta ward
September 24, 2024
5
out of
5
rating by loretta ward
"Cleo has been amazingly helpful & patient helping me with all my insurance needs. I highly recommend State Farm & Cleo."
We responded:
"Thank you so much for your kind words, Loretta! It's wonderful to hear that Cleo has been able to assist you with your insurance needs. Your recommendation means a lot to us!"
C
September 15, 2024
5
out of
5
rating by C
"We've been with State Farm for many years but switched agencies when my husband and I moved to NH. Aileen Dugan's customer service has been the friendliest and most accessible so far. Sarah has been great with quotes, timely responses and taking care of our auto, home & business insurance needs and their prices can't be beat."
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that our customer service has been the friendliest and most accessible for you. Sarah is indeed fantastic at providing timely responses and taking care of all your insurance needs. We're delighted that you're happy with our prices too!"
Yvonne Legge
September 13, 2024
5
out of
5
rating by Yvonne Legge
"Both Aileen and Cleo are Very knowledgeable agents who have become friends, always willing to help, answer a question or provide a binder quickly. I couldn’t imagine doing business anywhere else, in addition they provide support to local organizations and non profits."
We responded:
"Thank you so much, Yvonne! It's wonderful to hear that you appreciate the knowledge and support provided by both Aileen and Cleo. We're delighted to be able to assist you quickly and efficiently. Your kind words about our involvement with local organizations mean a lot to us. We look forward to continuing to serve you!"
Kelly Sinclair
September 13, 2024
5
out of
5
rating by Kelly Sinclair
"Working with Aileen on a new home and auto quote has been amazing. She was able to increase our coverage while lowering our costs significantly and I could not be happier! She listened to all my concerns, addressed any issues and explained all the details of the coverage, making me feel very comfortable switching from our previous agent of 12 years. I highly recommend Aileen and State Farm!!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that I could help increase your coverage while lowering your costs. I'm glad I could address all your concerns and make you feel comfortable with the switch. Your recommendation means a lot!"
Susan Saucier
September 11, 2024
5
out of
5
rating by Susan Saucier
"In this crazy upended industry we are in when you have an Agent that goes above and beyond you can ask for nothing more. Thank you Aileen for your professionalism and persistence on behalf of one of your clients."
We responded:
"Thank you so much, Susan! Navigating this industry can indeed be challenging, and it's wonderful to hear that my efforts made a positive impact for you. Your kind words and recognition mean a lot. "
Steven Reid
September 8, 2024
5
out of
5
rating by Steven Reid
"I recently met with Cleo Villaflores to get quotes on multiple policies. She was very knowledgeable and helpful in walking me through comparable State Farm policies. As a result of her professionalism and better pricing, I made the decision to switch all of my policies to State Farm after being with my previous insurer for over twenty years."
We responded:
"Thank you, Steven! It's fantastic to hear that Cleo's knowledge and assistance made your transition to State Farm smooth and beneficial. We're delighted you chose us after two decades with another insurer. Welcome to the State Farm family! "
Daniel Ayers
July 1, 2024
5
out of
5
rating by Daniel Ayers
"Pattie was awesome, she gave me a couple of different options, got right,every time I called, she did a awesome job, she should get a raise, thank you Dan"
We responded:
"Daniel, Thank you so much for putting your trust in our agency. It is our pleasure to assist you with your Insurance needs."
Ben Wheeler
June 28, 2024
5
out of
5
rating by Ben Wheeler
"Cleo is the best! She is so good at her job and makes the insurance process so smooth. Nobody really likes calling their insurance agent because it normally means something bad has happened. With Cleo, I know things are in the right hands."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Luke Spicer
June 28, 2024
5
out of
5
rating by Luke Spicer
"Keegan made my renters policy super easy. Would recommend him to anyone. He’ll even make you laugh on the phone!"
We responded:
"Thank you for the kind words, Luke! We're thrilled to hear that Keegan provided you with excellent service and even brought some laughter to your day. We appreciate your recommendation!"
Don Dougherty
June 26, 2024
5
out of
5
rating by Don Dougherty
"All the agents here are friendly and helpful and their insurance rates are great."
We responded:
"Thank you for the kind words, Don! We strive to provide excellent service and competitive rates for our customers. We appreciate your feedback!"
Kate Tapley
June 21, 2024
5
out of
5
rating by Kate Tapley
"I worked with Sarah at this agency on auto insurance and every part of it was easy. She saved me money after I had been with a different provider for years (same coverage.) She made me aware of additional policies (that I don’t need yet, but will add later.) Sarah was pleasant, professional, and knowledgeable. Highly recommended this agency!"
We responded:
"Thank you for sharing your positive experience with Sarah at our agency! We're thrilled to hear that she was able to save you money and provide valuable information on additional policies. We appreciate your recommendation and look forward to assisting you in the future when you're ready to add those policies."
Justin Drew
June 19, 2024
5
out of
5
rating by Justin Drew
"Not only my insurance agent with generations of experience but a true & compassionate friend w/ an awesome husband."
We responded:
"Thank you Justin I appreciate your kind and generous spirit. Thinking of you and especially mom and sister often. "
Bruce McEldowney
June 17, 2024
5
out of
5
rating by Bruce McEldowney
"Sarah at the Portsmouth office was great as I walked in and she immediately helped move my car and rental insurance from MA to NH."
We responded:
"Thank you Bruce for the kind words. We hope you have a great holiday. We look forward to helping our customers in 2024."
r nh
June 1, 2024
5
out of
5
rating by r nh
"Cleo made switching my home, auto and umbrella insurance to State Farm quick and easy. She emailed me detailed quotes and perfectly explained the answers to my questions. State Farm's low rates saved me approximately $1000 a year. Thanks for your wonderful help Cleo!"
We responded:
"Thank you for sharing your positive experience with Cleo! We're thrilled to hear that she was able to assist you with switching your insurance and saving you money. We appreciate your kind words and your trust in our agency"
Perry Blass
May 1, 2024
5
out of
5
rating by Perry Blass
"Consistently excellent, and local, customer service!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs"
Lester Fehr
April 15, 2024
5
out of
5
rating by Lester Fehr
"Sarah at Eileen Duggan State Farm has been extremely helpful providing our clients and partners at PMI Greenrock with competitive quotes and educating our staff on the different types of policies available to homeowners, investors and renters. She is an invaluable insurance resource and always available to take our calls when we have questions. She is responsive, caring and genuine with her service. Best of all her quotes are provided quickly and accurately. Highly recommend!"
We responded:
"We're delighted to hear about your fantastic experience with our agency! We are dedicated to providing excellent service, ensuring you have the right coverage at a competitive rate. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
tanya gahara
April 12, 2024
5
out of
5
rating by tanya gahara
"I highly recommend this agency I called Cleo on a recommendation from my sister for my insurance needs and I have to say Cleo did not disappoint! She made my transition from another agency very easy and as a bonus saved me money!! Love the idea of now using a local agency!"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Brittany Lee
April 10, 2024
5
out of
5
rating by Brittany Lee
"I worked with Cleo to renew my home and auto insurance recently and it was seamless! The easier insurance process I've ever experienced! She polite, professional and so responsive! 10 out of 5 stars! :]"
We responded:
"Thank you so much for your kind feedback, Brittany. Cleo is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
Patricia Goodwin
March 29, 2024
5
out of
5
rating by Patricia Goodwin
"Sarah initiated all that applied to setting me up with state farm. She provided a great quote and was fast with getting back to me in setting up the process..professional..upbeat and polite. Can't thank you enough Sarah. Patricia G"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers"
Jeffrey Filter
March 28, 2024
5
out of
5
rating by Jeffrey Filter
"Highly recommend this team for all of your insurance needs I have found everyone in this office to be incredibly nice and knowledgeable and very easy to work with"
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
John Dugan
March 28, 2024
5
out of
5
rating by John Dugan
"This insurance agency has never let me down, just recently I received help from Sarah Lawton and she made the process really fast and easy, would highly recommend filing a renters or car insurance policy here!"
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
Lee Scott
March 28, 2024
5
out of
5
rating by Lee Scott
"Everyone at the agency is always very helpful and thorough."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."